Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or [an exchange]. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 3 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, [please email us at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase / the return form provided, and mail your return to the address detailed in the email correspondence.
Return Shipping charges
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. Refunds may take up 5 working days depending on your bank. You will be notified by email when your return has been processed.
EXCEPTIONS
The following items cannot be [returned] or [exchanged]:
- Gifts
- Vouchers
- Gift cards
- Stationery
- Sale items
- Discount items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- Sale and discounted items are FINAL SALE and cannot be returned.
- [Other]
QUESTIONS
If you have any questions concerning our return policy, please contact us at: